TROY, MI — A longtime member of the Troy Police Department has died after an on-duty heart attack, the department said Friday.
Communications Supervisor Curtis Reynolds, Jr. died Friday after suffering a heart attack while on duty Sept. 19. Sept. 19 was his 50th birthday.
“Curtis will be greatly missed by many,” the department said in a news release. “His positive impact on the Troy community, his coworkers, friends and family will be long lasting.”
Reynolds was working in the Troy Police Department’s communication section, waiting to take over for the midnight shift when he had a heart attack around 7:30 a.m. Sept. 19, officials said.
CPR was performed by multiple police employees before Alliance Mobile Health, already in the building for another duty, responded and transported Reynolds to Royal Oak Beaumont Hospital, officials said.
Reynolds was a key employee in the department’s dispatch center, officials said. During his 29 year career, Reynolds received 16 commendations for outstanding service, officials said. He started with the department in 1991 as a Police Service Aide and was promoted in 1998 to Communications Supervisor, police said.
Reynolds also trained new employees and, in 2015, was recognized for his ability to teach, train and motivate new employees, officials said. From 2013 to 2015, Curtis trained 13 new Police Service Aides, the department said.
“Curtis embodied the calm, competent presence that skilled dispatchers provide to citizens and officers as well,” the department said in a news release.
In May 2009, Reynolds received a Departmental Commendation for such a response to a domestic violence incident involving an armed and suicidal subject, officials said.
Police said that in February 2018, Reynolds was supervising the Communications Section when a barricaded gunman incident began at a house on Brooklawn. Reynolds managed communications during this long incident that resulted in peaceful resolution. He was lauded for his “decisive and calm demeanor,” police said.
Reynolds was also involved in several community outreach initiatives over the years, the department said. He was a longstanding presenter at the Citizens Police Academy and Department Open House, due to his friendly demeanor and ability to educate others in an entertaining way, the department said.
Reynolds is survived by three children and his parents. His father, Curtis Reynolds Sr., retired as a lieutenant from the Troy Police Department.